Our merchant, DIGISTORE, is processing your order. Your purchase statement (i.e. on your bank or credit card statement) will be listed under "Digistore". It is impor-tant for you to inform the cardholder, if different from yourself, that this will appear. Upgrades and multiple purchases will show up as multiple listings on your statement.
Please feel free to contact our support team at 1-800-390-6035 from the US or +1-208-345-4245 from other countries
Continental United States
5-7 business days
International (and Alaska, Hawaii)
10-14 business days
We ship all orders with UPS and FedEx in partnership with the USPS. Orders placed on weekdays will be shipped by the next working day. Orders shipped on weekends will be shipped the following Monday, barring US postal holidays.Within one day of your item shipping, you will receive an e-mail notification containingorder information and a tracking link. If delivery is refused or returned and the item is received back at our fulfillment center, your order will be refunded less shipping costs.An order marked as delivered that subsequently goes missing is the responsibility of the purchaser. Ensure that you have a safe, secure location to receive shipment. Check with the courier if an order is marked delivered but you have not received it.
Please contact us at any time with questions or concerns regarding shipping or track-ing of your order.
To receive a full refund, we must receive all products (even free or bonus products) back at our fulfillment center within sixty (180) days of the original order. Inside the package, include a written or printednote with the following information:
Failure to meet any of the above requirements will void any refund obligations. Ship-ping costs for returns are the responsibility of the purchaser.Your refund will be issued to the payment provider through which the purchase was made once the return is received in the manner outlined above. Depending on your payment provider’s processing times, please allow 3-5 business days for the refund to clear.
International shipping fees are non-refundable under any circumstances. Refunds, however, can be issued for returns on international orders and these will be processedaccording to the same requirements as listed above.Shipping costs for international returns, including any customs charges or additional fees incurred, are again the responsibility of the purchaser.
6000 Pardee, Taylor, Michigan 48180
All digital items are covered under a 180-day no-questions-asked money-back guaran-tee. We must receive a request for refund within sixty (180) days of your original pur-chase to process your return.
Please contact us through our provided contact information at any time to initiation a digital return.Use of our website implies consent and compliance with all conditions as listed in our Terms & Conditions